Our experienced sales team is a cost effective solution to acquire new customers, increase sales, and retain business.
Our customer support solutions are a cost effective manner to provide outstanding customer service. We provide inbound and outbound support via voice, chat, and email. Our highly dedicated and trained specialists work to maximize customer satisfaction and revenue. Unlike outsourcers in India and the Philippines, our customer service specialists have lived in the United States and bring with them a deep knowledge of American Culture. Our quality assurance team records 100% of voice and chat conversations are recorded to ensure quality.
Some of our specialties include:
• Complaint Resolution
• Customer Satisfaction Support
• Customer inquiry Support
• Order Status Support
• Payment Information Support
• Customer Retention Support
• Customer Account Maximization
VoiceTeam has been a long term channel partner of ours for several years. Through that course, we have come to trust the integrity of their staff and operation. It is with their call center that I trust my business with. They have exceeded my expectations on all fronts.
President Utility Selections, Inc.