United States  |  Dominican Republic
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Your partner for
the next
big leap
Your partner for
the next
big leap

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KEY COMPONENTS

Your Vision
Our Expertise.

We are committed to support you in building lasting connections with your customers, fostering trust and achieving mutual success.

It's All About The People.

Our support team and staff, our drive, enthusiasm, and flexibility... We take the service and sales orientation within us and direct it to your goals.

Technology Solutions.

Working hand-in-hand with clients, our team aligns technology to optimize project efficiency.

Processes for Excellence.

Analyzing and implementing procedures tailored to your needs, perpetually striving for quality assurance and improvement.

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industries

Our customer-centric solutions empower connections, enhancing relationships.

Providing multichannel flexibility for your stakeholders through inbound/outbound calls, chats, emails, social media and backoffice support, our services are adapted to suit the distinctive demands of your customers, partners, and clients.

01

Healthcare

We offer patient assistance, medical appointment scheduling, billing, and support services.

02

Financial Services

Banking & credit unions, credit cards and payment processing, fintech, finance and accounting support services.

03

Telecommunications and Technology

Technical support, assistance with products and services, with high quality customer service.

04

Travel and Tourism

Booking services, reservation management and real-time customer support.

05

Retail

Sales and support for retailers, providing customer assistance to enhance retail experiences.

industries

Our customer-centric solutions empower connections, enhancing relationships.

Providing multichannel flexibility for your stakeholders through inbound/outbound calls, chats, emails, social media and backoffice support, our services are adapted to suit the distinctive demands of your customers, partners, and clients.

01
Healthcare

We offer patient assistance, medical appointment scheduling, billing, and support services.

02
Financial Services

Banking & credit unions, credit cards and payment processing, fintech, finance and accounting support services.

03
Telecommunications and Technology

Technical support, assistance with products and services, with high quality customer service.

04
Travel and Tourism

Booking services, reservation management and real-time customer support.

05
Retail

Sales and support for retailers, providing customer assistance to enhance retail experiences.

In the Dominican Republic, warmth and friendliness characterize us. Our talented professionals, our fluency in multiple languages and our passion for providing exceptional service make trusting us with your operations a logical choice.

Meet Our Team.

Juan Lendoiro

CEO

Ariel De los Santos

General Manager

Jasmin Cruz

Director of Finances

Aubrey Rivera

Director of Operations

Ailyn Rodríguez

Director of Talent and Culture

Félix Jiménez

IT Manager

Francisco Henríquez

Sr. Operations Manager

Luis Ureña

Sr. Operations Manager

Years of experience

providing quality customer service.

Team members

belong to our family.

Locations in DR

and the United States building stories.

Projects

trust us to provide the best service.

Years of experience

providing quality customer service.

Team members

belong to our family.

Locations in DR

and the United States building stories.

Projects

trust us to provide the best service.

We care about your company We care about your goals We care about your success

Contact Us

    OUR CUSTOMER REVIEW

    We Care They Trust

    Voice Team has been our most trusted and valued partner for more than 6 years. What separates them from many other cross cultural outsourcing firms can be summed in one word “execution”. Voice Team has proven time and again that they can meet the ever changing demands and challenges of clients across multiple industry verticals and execute as well or better than our internal stateside agents. Their ability to adopt and adapt without sacrificing precision or quality has created lasting value to our firm and our clients over the last 6 years

    Mike Blascik

    President Utility Selections, Inc.

    As always, there is not much that I can add above and beyond our team. I can only echo their sentiments and thank you both and your team for the warm embrace last week and your continuous delivery on excellence. I look forward to growing our partnership and delivering on the customer experience that will disrupt our industry.

    Lori Merritts

    Senior Vice President, Client Relations Support Services Group (S2G)

    We have worked with VoiceTeam for several years and have been extremely pleased with their professionalism, honesty and diligent work ethic. As a team, they come up with strong solutions for each partner they work with. VoiceTeam understands ensuring an excellent customer experience. They take time to ensure the quality and service of each employee, while providing them with a great workplace with opportunity to advance. I would recommend VoiceTeam without reservation.

    Sean Gruwell

    Leading Vendor Management Company in Florida, U.S

    VoiceTeam gets the job done! I couldn’t be happier with my decision to outsource to VoiceTeam. Their first-class staff is knowledgeable and truly care about the success of their clients. I believe their team rivals any of their competitors in the states. Do yourself a favor and give VoiceTeam a chance to show you what they can do, you won’t regret it.

    Sherrie Simmons

    COO Ultra Mobile

    Contact Us

      OUR CUSTOMER REVIEW

      We Care They Trust

      Voice Team has been our most trusted and valued partner for more than 6 years. What separates them from many other cross cultural outsourcing firms can be summed in one word “execution”. Voice Team has proven time and again that they can meet the ever changing demands and challenges of clients across multiple industry verticals and execute as well or better than our internal stateside agents. Their ability to adopt and adapt without sacrificing precision or quality has created lasting value to our firm and our clients over the last 6 years

      Mike Blascik

      President Utility Selections, Inc.

      As always, there is not much that I can add above and beyond our team. I can only echo their sentiments and thank you both and your team for the warm embrace last week and your continuous delivery on excellence. I look forward to growing our partnership and delivering on the customer experience that will disrupt our industry.

      Lori Merritts

      Senior Vice President, Client Relations Support Services Group (S2G)

      We have worked with VoiceTeam for several years and have been extremely pleased with their professionalism, honesty and diligent work ethic. As a team, they come up with strong solutions for each partner they work with. VoiceTeam understands ensuring an excellent customer experience. They take time to ensure the quality and service of each employee, while providing them with a great workplace with opportunity to advance. I would recommend VoiceTeam without reservation.

      Sean Gruwell

      Leading Vendor Management Company in Florida, U.S

      VoiceTeam gets the job done! I couldn’t be happier with my decision to outsource to VoiceTeam. Their first-class staff is knowledgeable and truly care about the success of their clients. I believe their team rivals any of their competitors in the states. Do yourself a favor and give VoiceTeam a chance to show you what they can do, you won’t regret it.

      Sherrie Simmons

      COO Ultra Mobile

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      About us

      © 2023 Voice Team , All Rights Reserved

      Privacy & Cookie Policy

      Privacy & Cookie Policy

      Logo-Full-Blanco-359x70-1

      © 2023 Voice Team , All Rights Reserved

      Privacy & Cookie Policy