United States  |  Dominican Republic
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Your Voice
Our Priority
Your Voice
Our Priority
Years of experience

providing quality customer service.

Team members

belong to our family.

Locations in DR

and the United States building stories.

Projects

trust us to provide the best service.

Years of experience

providing quality customer service.

Team members

belong to our family.

Locations in DR

and the United States building stories.

Projects

trust us to provide the best service.

Technology Solutions

Our proficient IT team collaborates closely with clients to identify optimal technological solutions, ensuring the efficient execution of each project. In the dynamic realm of customer support, we place a strong emphasis on harnessing cutting-edge technology as a reliable support system, fortifying our operational capabilities and guaranteeing smooth and flawless customer interactions.

Reliability and Seamless Operations
We dedicate resources to cutting-edge infrastructure and redundant systems, ensuring uninterrupted operational flow, even when confronted with unforeseen challenges.
Scalability
Data Security
Adaptability to Change

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We care about your company We care about your success We care about your goals

Here in the Dominican Republic, warmth and friendliness characterize us. Our talented professionals, our fluency in multiple languages and our passion for providing exceptional service make trusting us with your operations a logical choice. However, here are just a few of the benefits we can offer you:

– Optimized Cost Structure: We strategically allocate resources to state-of-the-art infrastructure and redundant systems, ensuring competitive costs while safeguarding operational continuity in the face of unforeseen challenges.

– Global Time Management: Leveraging the strategic geographical position of the Dominican Republic, our services seamlessly span a broad time window, adeptly aligning with the diverse needs of your clients across the globe.

Stringent Legal Compliance: Our operations adhere rigorously to well-established regulations and laws governing the outsourcing of call center services. This commitment guarantees robust data security and unwavering confidentiality for your peace of mind.

Here in the Dominican Republic, warmth and friendliness characterize us. Our talented professionals, our fluency in multiple languages and our passion for providing exceptional service make trusting us with your operations a logical choice. However, here are just a few of the benefits we can offer you:

– Optimized Cost Structure: We strategically allocate resources to state-of-the-art infrastructure and redundant systems, ensuring competitive costs while safeguarding operational continuity in the face of unforeseen challenges.

– Global Time Management: Leveraging the strategic geographical position of the Dominican Republic, our services seamlessly span a broad time window, adeptly aligning with the diverse needs of your clients across the globe.

Stringent Legal Compliance: Our operations adhere rigorously to well-established regulations and laws governing the outsourcing of call center services. This commitment guarantees robust data security and unwavering confidentiality for your peace of mind.

Operating sectors.

  • Telecommunications and Technology

    Technical support, assistance with products and services, with high quality customer service.
  • Healthcare

    We offer patient assistance, medical appointment scheduling, billing, and support services.
  • Financial Services

    Banking & credit unions, credit cards and payment processing, fintech, finance and accounting support services.
  • Retail

    Sales and support for retailers, providing customer assistance to enhance retail experiences.
  • Travel and Tourism

    Booking services, reservation management and real-time customer support.

Contact Us

    OUR CUSTOMER REVIEW

    We Care They Trust

    Voice Team has been our most trusted and valued partner for more than 6 years. What separates them from many other cross cultural outsourcing firms can be summed in one word “execution”. Voice Team has proven time and again that they can meet the ever changing demands and challenges of clients across multiple industry verticals and execute as well or better than our internal stateside agents. Their ability to adopt and adapt without sacrificing precision or quality has created lasting value to our firm and our clients over the last 6 years

    Mike Blascik

    President Utility Selections, Inc.

    As always, there is not much that I can add above and beyond our team. I can only echo their sentiments and thank you both and your team for the warm embrace last week and your continuous delivery on excellence. I look forward to growing our partnership and delivering on the customer experience that will disrupt our industry.

    Lori Merritts

    Senior Vice President, Client Relations Support Services Group (S2G)

    We have worked with VoiceTeam for several years and have been extremely pleased with their professionalism, honesty and diligent work ethic. As a team, they come up with strong solutions for each partner they work with. VoiceTeam understands ensuring an excellent customer experience. They take time to ensure the quality and service of each employee, while providing them with a great workplace with opportunity to advance. I would recommend VoiceTeam without reservation.

    Sean Gruwell

    Leading Vendor Management Company in Florida, U.S

    VoiceTeam gets the job done! I couldn’t be happier with my decision to outsource to VoiceTeam. Their first-class staff is knowledgeable and truly care about the success of their clients. I believe their team rivals any of their competitors in the states. Do yourself a favor and give VoiceTeam a chance to show you what they can do, you won’t regret it.

    Sherrie Simmons

    COO Ultra Mobile

    Contact Us

      OUR CUSTOMER REVIEW

      We Care They Trust

      Voice Team has been our most trusted and valued partner for more than 6 years. What separates them from many other cross cultural outsourcing firms can be summed in one word “execution”. Voice Team has proven time and again that they can meet the ever changing demands and challenges of clients across multiple industry verticals and execute as well or better than our internal stateside agents. Their ability to adopt and adapt without sacrificing precision or quality has created lasting value to our firm and our clients over the last 6 years

      Mike Blascik

      President Utility Selections, Inc.

      As always, there is not much that I can add above and beyond our team. I can only echo their sentiments and thank you both and your team for the warm embrace last week and your continuous delivery on excellence. I look forward to growing our partnership and delivering on the customer experience that will disrupt our industry.

      Lori Merritts

      Senior Vice President, Client Relations Support Services Group (S2G)

      We have worked with VoiceTeam for several years and have been extremely pleased with their professionalism, honesty and diligent work ethic. As a team, they come up with strong solutions for each partner they work with. VoiceTeam understands ensuring an excellent customer experience. They take time to ensure the quality and service of each employee, while providing them with a great workplace with opportunity to advance. I would recommend VoiceTeam without reservation.

      Sean Gruwell

      Leading Vendor Management Company in Florida, U.S

      VoiceTeam gets the job done! I couldn’t be happier with my decision to outsource to VoiceTeam. Their first-class staff is knowledgeable and truly care about the success of their clients. I believe their team rivals any of their competitors in the states. Do yourself a favor and give VoiceTeam a chance to show you what they can do, you won’t regret it.

      Sherrie Simmons

      COO Ultra Mobile

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      About us

      © 2023 Voice Team , All Rights Reserved

      Privacy & Cookie Policy

      Privacy & Cookie Policy

      Logo-Full-Blanco-359x70-1

      © 2023 Voice Team , All Rights Reserved

      Privacy & Cookie Policy