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Careers

Join the VoiceTeam Family

Where Your Talent, Passion, and Growth Matter

At VoiceTeam, we believe that a great workplace is built on care, connection, and opportunity. Join a team that values your skills, supports your growth, and treats you like family.

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Explore Exciting Opportunities

Want to feel valued at work? Explore our openings and grow your career with VoiceTeam.

Customer Care Agent

Start your career as a Customer Care Agent! Support U.S. telecom customers, answer questions, solve issues. Flexible hours, great team, perfect for English-speaking students.

Retention Agent

Become a retention pro. Engage customers considering cancellation, resolve their concerns and encourage loyalty. Use your English and your persuasion skills in a flexible, rewarding role.

Sales Agent

Jumpstart your career. Connect with interested customers, answer questions, and recommend prepaid mobile plans. Use your English, earn bonuses, and grow!

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Real Stories, Real Growth

Hear how our people grow, succeed, and feel at home with us.

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Frequently asked questions

The roles on this page are based in the Dominican Republic, where VoiceTeam’s main operation and most of its teams sit.

Yes. Every role on this page asks for English, and our Customer Care Agents support U.S. telecom customers.

Current openings include Customer Care Agents, who support U.S. telecom customers; Retention Agents, who work with customers considering cancellation; and Sales Agents, who recommend prepaid mobile plans.

New agents learn through scenario-based training, live simulations and continuous feedback, including the regional expressions U.S. customers use. Business literacy training, part of our open book management, teaches teams to read company performance data.

Choose a role on this page and select Apply Now, or use Apply Here at the top of the page.

Yes. A job at VoiceTeam is a career path, and we invest in employees through ongoing training, career advancement and personalized development plans.

Find your role at VoiceTeam

Pick a role and apply. You will train on the products you support and learn to read company performance data through our open book management.